Effective Date: 30/05/2025
Last Updated: 30/05/2025

At Plugd, we’re committed to handling data responsibly, transparently, and in full compliance with GDPR and all relevant data protection laws. This page outlines how we collect, use, store, and protect the data on our platform, and how individuals in our database can take control of their information.

1. What kind of data we collect

We only collect business-related contact data for professionals operating within the music industry. This includes:

• Full name

• Job title

• Company/organization

• Work email address

• Professional phone number (if publicly listed)

• Location (country or region)

• Industry tags (e.g. genre, role type, artists worked with)

We do not collect or store sensitive personal data, personal emails, or private addresses.

2. Where the data comes from

All contact information is sourced through legal and ethical means, including:

• Publicly available sources such as official company websites, LinkedIn, press releases, artist bios, interviews, and industry directories

• Direct contributions and verification by partners or representatives

• Voluntary submissions by professionals and organisations who want to be contacted

We do not scrape, buy, or sell consumer databases. We only work with B2B data relevant to the music industry.

3. Legal basis for processing data

Plugd operates under the legitimate interest basis as outlined in Article 6(1)(f) of the General Data Protection Regulation (GDPR). Our legitimate interest is to facilitate professional networking and outreach in the music industry — something that benefits both users (e.g. artists) and professionals (e.g. labels, managers, publishers) alike.

We conduct regular assessments to ensure this legitimate interest is balanced against the rights and freedoms of individuals listed in our platform.

4. How the data is used

We use this data solely to:

• Help verified users discover and connect with relevant music industry professionals

• Allow professionals to be contacted for potential partnerships, collaborations, representation, or legitimate business opportunities

• Improve the relevance and searchability of our database

We do not use this data for unsolicited marketing, profiling, or unrelated advertising.

5. Data access and storage

• All data is stored securely on GDPR-compliant cloud infrastructure

• Access is strictly limited to Plugd staff and vetted development partners

• Revealed contact information is only visible to the user who revealed it, and is never shared or distributed externally

We employ encryption, access control, and regular audits to protect against misuse or unauthorised access.

6. How individuals can control their data

If you are listed on Plugd and would like to:

• Review what data we hold about you

• Request changes or corrections

• Request removal ("Right to Erasure")

• Object to processing under GDPR

You can contact us directly at privacy@plugd.ai.

Please include your name, your role, and the company you work with so we can identify your profile accurately. We aim to process all data-related requests within 72 hours.

7. Your rights under GDPR

If you're located in the UK or EU, you have the following rights:

• The right to access your personal data

• The right to rectification of inaccurate or incomplete data

• The right to erasure (right to be forgotten)

• The right to restrict or object to processing

• The right to data portability

• The right to lodge a complaint with a data protection authority

Plugd fully supports these rights and has systems in place to honour them quickly and fairly.

8. How to contact us

For all data and privacy-related questions, email:
📧 privacy@plugd.ai

You can also write to our registered data controller at:
Plugd Ltd
124 City Road,
London, EC1V 2NX
United Kingdom